Ledgent Finance & Accounting is partnering with a well-established law firm in Tampa to identify an experienced B2B Collections Specialist for a direct hire opportunity. This is an excellent opportunity for a results-driven collections professional who thrives in a professional services environment and has a proven background managing commercial accounts receivable and collections efforts.

Important: Candidates must have recent B2B collections experience to be considered for this position. This is a hybrid role.

Key Responsibilities

• Manage and collect outstanding balances from business clients.
• Conduct collection calls and email outreach while maintaining strong client relationships.
• Research and resolve payment discrepancies and billing issues.
• Monitor aging reports and prioritize collection activities.
• Negotiate payment arrangements and follow up on delinquent accounts.
• Maintain detailed collection notes and account records.
• Partner with internal teams to resolve account concerns and improve collections performance.
• Ensure compliance with company policies and collection procedures.

Qualifications

• Minimum 2 years of B2B collections experience required.
• Bachelor's Degree, but will consider lower level of education if prior experience working in a law firm.
• Experience collecting on commercial accounts and working directly with business customers.
• Strong communication, negotiation, and conflict resolution skills.
• Ability to manage a high-volume collections portfolio while maintaining professionalism.
• Proficiency with accounting systems, ERP platforms, and Microsoft Excel.
• Detail-oriented with excellent organizational and follow-up skills.
• Experience within a professional services, legal, or corporate environment is highly preferred.